New York – Victoria’s Secret has eliminated its US website. Uu. And he says that some services in the store will not be available, since it addresses an “unpleasant” security incident.
A message was left for customers instead of the popular purchasing site of the popular lingerie brand on Thursday, stating that the company had stopped these services “as caution”.
“Our team is working 24 hours to completely restore operations,” said the message.
Victoria’s Secret did not immediately provide more details about the “security incident” or specified whether it was a cyber attack. Associated Press contacted Ohio’s company to get more information on Thursday.
Nor was it clear immediately when Victoria’s Secret identified the problem and began to stop some of its operations. Most Media reports of the Victoria’s Secret Going Dark website emerged on Wednesday, when the company also shared an update In social networks – But some frustrated clients online said they started experiencing problems earlier.
A client Frequent questions updated Wednesday night In the Victoria’s Secret corporate site, he noted that he did not have an exact moment with respect to the return of his website, and that customer service were not available either.
The company said it is trying to meet the orders made before Monday and that it would extend the return windows and some direct mail coupon offers for clients impacted in the United States.
Victoria’s Secret said his stores, as well as his pink brand locations, remain open for customers. But some services in the store, such as returning online orders in person, are not available according to their frequent questions for the client.
It was not clear immediately if any service in the store in the Victoria Secret locations outside the United States was also affected. But the company’s United Kingdom site seemed uninterrupted on Thursday.